Communication is at the top of the list of the driving factors in business. And despite the ubiquity of emails, social media, and mobile phones, a working phone line is still critical to the functioning of an organization. Since the inception of the World Wide Web in the early 1990s, the internet has really changed the way we do things. Most importantly, the internet has revolutionized communication. But has the internet improved the good old telephone in any way?
The internet has greatly improved the way we communicate via telephones in a number of ways. Colloquially known as Internet Telephony, Voice over Internet Protocol (VoIP) is a technology that has facilitated calling over the internet as opposed to the use of a traditional phone line. Simply put, VoIP phone system enables computer users and their businesses to use their VoIP enabled desktop computers to make telephone calls. The benefits, as well as the services, offered by VoIP, are unmatched by traditional telephones. Here are some of the reasons why having VoIP phone system is good for your business.
Studies have shown that companies with versatile technologies such as VoIP phone system for remote operations have recorded a significant level of increase in the productivity of their employees. With features like video conferencing and video calling, company meetings are easier to plan and hold. Mobile apps, call forwarding, and softphones allow calls to be answered anywhere and at the same time hence reducing on-hold time.
VoIP technology, through virtual phone numbers, also makes it easier to hire new employees from anywhere in the globe. All you need is a desktop, an internet connection, a headset, and a webcam for the video call. With VoIP office system, companies get to expand their search for employees and at the same time, cut down on recruitment costs. By streamlining the hiring process, this technology improves the productivity of the HR department.
Many organizations miss out on all the benefits of VoIP phone system because they think that installing such a system difficult and expensive. Well, that’s not the case. It’s an incredibly flexible technology. Installing a VoIP office system can be surprisingly easy for a company, all you need is an internet connection, and you’re set. That’s not all, after installing the system, your staff will find it very easy to use. This tech isn’t complicated, on the contrary, it’s straightforward and easy to implement.
To run a successful business, you need to ensure that you manage your expenses properly. Imagine how hard that can be when you have to pay hundreds of dollars — possibly thousands — to phone companies, not to mention the compliance costs. VoIP office system depends on the internet to function; the cost is much less. By adopting VoIP phone system, companies can reduce their calling costs by over 40 percent.
Adopting VoIP technology can have many benefits for an organization. This technology brings various kinds of features and functionalities to your business, allowing your workforce to do more. These features and functionalities can make a huge difference in terms of both efficiency and productivity, and by extension, your bottom line.
David Brown has been helping companies large and small since 1999 with everything from machine learning, to data center planning. He loves the space and writes about new and existing tech often.